Feedback & policies
We are committed to continual improvement and providing parents and families with policies and frameworks for feedback and reporting.
The aim of Southern Christian College is always to do our best and we love to receive compliments, but we also understand that sometimes we may not meet expectations.
We have processes in place to manage your compliments and complaints as well as consider any suggestions you may have for building a better college life experience.
Our aim is to be supportive of all people involved in the process and respond effectively, fairly and openly on ways we can improve as we work together towards a resolution.
Complaints policy
Read our full Complaints Policy document.
Complaints form
Lodge a complaint using our online complaint form.
Feedback
If you have a compliment or suggestion please email our Principal.
Complaints & Grievances procedure
Read our full Complaints & Grievances Procedure.
Reference guide
Read our Compliments, Complaints and Suggestions Reference Guide.
A child-safe school
Southern Christian College is a Child Safe School.
We have a zero tolerance stance on child abuse and are committed to the protection of all children from all forms of abuse.
The College has in place a number of policies that provide clear expectations and boundaries on acceptable and professional behaviour for all staff, students, parents, volunteers, contractors and the wider community.
SCC is committed to the implementation of the Child and Youth Safe Principles. We have a range of policies and documents which guide all members of the College community in how we work together to keep children and young people safe. These documents establish work systems, practices, policies and procedures to create and maintain a child safe environment and culture at the College.
Below you will find some of our relevant policies including our Child Protection Policy and Child and Youth Safe Implementation Framework Policy that provide a overarching statement of commitment to child protection at the College.